We ships to most of 100 countries. And we are working on expanding the shipment regions. If you are not clear about shipment, please check here for more information.

Within the USA, approximately 3-8 business days. In Europe, Oceania and some parts of Asia approximately 5-14 business days. Delivery times vary by location, please check here for more information.

Free Standard Shipping Options for All Orders on OGERY! We also offer a rush order option. Expedited order fees are based on the shipping address and will be calculated at checkout.

We will provide you with tracking information after shipping with Email/SMS. You can check here and insert your tracking number and carrier to track your order.

Some countries have value restrictions on international shipping. If your order exceeds your country’s restrictions, your order may be shipped as multiple packages with separate tracking numbers. Please contact your local customs office for more information on value restrictions in your country. Since we will ship the goods as soon as they are ready, sometimes we also ship in multiple packages. You can contact us to confirm.

Currently, OGERY has set up overseas warehouse services in North America, Europe and Asia-Pacific, we will match the corresponding studio to your address and ship for you.

Please email support@ogery.com as soon as possible if you wish to change color or cancel your order. We will do our best to honor your request. However, if your package has already been dispatched, we will be unable to deal with your request(s).

We support credit cards, Paypal, Google Pay, Apple Pay and Shop Pay as payment methods. For more details, please Click here.

Yes, if you need to issue an invoice or have other requirements, please contact us in time.

If you have offline stores or other sales channels and want to join us as a brand distributor, apply through our Cooperation Program page. We’ll respond to your application within 24 hours. Alternatively, you can contact us directly at support@ogery.com.

We use the best materials and solid engineering so our products will last in tough environments. We stand by our products. If something goes wrong, we do our best to help solve the problem.

We offer 30-Day Free Trial Return and 2-Year Warranty on all orders from OGERY Official Store.

Every purchase from the OGERY official store includes a 2-year warranty. If a product is found to have defects in material or workmanship within this period, OGERY will, at its discretion, repair or replace it at no charge with the same or a comparable product.

Replaced products or parts become the property of OGERY and will not be returned. After the warranty period, all service-related costs, including labor and parts, are the customer’s responsibility. This warranty is non-transferable and ends if the product is sold or transferred.

If you purchase from OGERY on platforms such as Amazon, TikTok, eBay, or Walmart, your product comes with a 1-year warranty.

Register your product Register your product on the official OGERY website to extend your warranty by an additional year and receive a $10 OFF coupon as our thanks! Register Here >>

Our guarantee is to provide a 100% satisfaction shopping experience for everyone choose OGERY. That's why we offer a 30-Day Free Trial Returns Policy to try our solutions in your space. If you don't love your product, let our support team know and we'll arrange for pick up from your home or office.

Under normal circumstances, the return time of the money is 1-7 working days. It is normal for refunds received by different payment channels to be delayed to varying degrees; the actual date of receipt of the refund shall prevail. Refunds are usually returned to your original payment method account. You are not responsible for the processing fee for the refund.

We understand that sometimes a product might not be what you expected, click here to start your return.